Question 1

What is Trainr?

Accepted Answer

Trainr is a fitness accountability platform that helps people discover compatible workout partners nearby based on details such as city, gym, fitness goals, schedule and experience level.

Question 2

Is Trainr a dating app?

Accepted Answer

No. Trainr is built for people looking for workout partners, fitness accountability and a more consistent routine.

Question 3

How does Trainr help me find a workout partner?

Accepted Answer

You create a profile with details about your routine and preferences. Trainr then helps you discover people whose profile details may be compatible with yours.

Question 4

What information should I add to my profile?

Accepted Answer

Add details that help people understand your fitness routine, such as your city, gym, goals, preferred workout time and experience level. Avoid adding sensitive personal information.

Question 5

Can I choose who I connect with?

Accepted Answer

Yes. You decide who you want to connect with. There is no obligation to accept a request, reply to a message or meet anyone.

Question 6

Is Trainr free to use?

Accepted Answer

Trainr currently offers free core features for finding workout partners and in-app messaging. Any optional paid features, pricing and billing details will be shown clearly before purchase.

Question 7

Which cities are currently supported?

Accepted Answer

Trainr is currently available in Mumbai, Bangalore, Delhi NCR, Pune, and Hyderabad. We are expanding gradually across India, so availability may vary by city.

Question 8

Is profile verification required?

Accepted Answer

Where verification features are available, they help members make more informed choices and build mutual trust. Verification is not an absolute guarantee of identity or behaviour, but helps ensure accountability.

Question 9

How do I report someone?

Accepted Answer

Open the relevant profile or conversation and select the report option. Provide accurate details so the issue can be reviewed by our moderation team.

Question 10

How do I block someone?

Accepted Answer

Use the block option from the member's profile or conversation. Blocking immediately prevents further contact through Trainr.

Question 11

What should I do if I feel unsafe?

Accepted Answer

Stop the interaction immediately, use the report or block feature, and contact a trusted person. If there is immediate danger, contact local emergency services first.

Question 12

Should I meet a new workout partner privately?

Accepted Answer

No. For a first meeting, always choose a public gym, fitness studio, park or public workout location. Avoid sharing your home address or meeting in isolated locations.

Question 13

How do I change my profile details?

Accepted Answer

You can update your photos, goals, gym, city, and workout routine anytime through your Trainr account settings.

Question 14

How do I delete my account?

Accepted Answer

You can request account deletion through Settings or by contacting support@trainr.in. See our Privacy Policy for information about data deletion and retention.

Question 15

Does Trainr share my personal information?

Accepted Answer

Trainr uses personal information only to operate the service and may share information with trusted infrastructure providers where necessary. We never sell personal data. See the Privacy Policy for full details.

Question 16

How can I contact Trainr?

Accepted Answer

For support, safety concerns, partnerships or general questions, email support@trainr.in.

Frequently Asked Questions